vatgateway.com, part of The VAT Clearing House group, is committed to protecting your privacy. This privacy policy explains what information we collect about users of our site and describes how we will use it.
Our websites may contain links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links on our site, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.
What information do we collect?
The VAT Clearing House collects the following:
details you provide on registration
information we learn about you from your use of our service
data gathered from your visits to the site and other sites accessible from our website
information about the transactions you undertake
details of the payment cards you use
We use secure server software (SSL) to protect your data.
Please tell us immediately of any change in your personal details, such as your address or telephone number, so we can ensure our records are up-to-date. If you are an existing client with active web accounts, you can make the amendments yourself, online.
What do we do with the information we collect?
We will use the information:
to manage your account with us
to help administer your membership of our service
to personalise your online experience with us
to enable us to provide you with a better service
Any advertising on our websites may be personalised or directed at particular groups of users on the basis of the information we collect. We will monitor your use of our site to identify your preferences and track the volume of traffic on particular pages. We may share aggregated statistics relating to the use of our site with third parties, such as business partners and companies wishing to advertise on the site.
Marketing
We may use the information we hold to give you notification about changes to the functionality of the site. We may contact you by post, fax, email or telephone with news of offers or information, such as products or services offered by third parties, which we think may interest you.
If you decide you no longer want to be contacted by us, or to receive offers and information from The VAT Clearing House group, please email unsubscribe@vatgateway.com, or make the required amendment yourself in the Your contact Info section of your web account.
Disclosures of your information
In some cases, we may pass your information to other companies in The VAT Clearing House group. We may transfer data to our sponsors and business partners and other carefully selected third parties who may use the information to market their products or services.
If you do not wish us to pass your information to third parties, please check the relevant box in the Your contact info section of your web account.
Transferring information overseas
Information may be transferred outside the European Economic Area. We may only transfer the information to third parties who have equivalent privacy policies, or to whom transfers have been approved by the Data Protection Commissioner.
If you do not wish us to transfer your information outside the European Economic Area, please check the relevant box in the Your contact info section of your web account.
What about cookies?
’Cookies’ are small pieces of information that are stored on your computer's hard drive, by your browser. The cookies we use provide us with information about the people who use our site. The VAT Clearing House group may use cookies to personalise your visits to our site and simplify your ordering process.
Most browsers allow you to turn off the cookie function. If you want do this, please look at the ‘Help’ menu on your browser. To use our service, you will need to set your browser to accept cookies.
Security
As required by the Data Protection Act 1998, we follow strict security procedures.
We take appropriate measures to ensure information about you is not damaged or destroyed, disclosed to a third party without your permission, or subject to unauthorised access. This means we may require you to co-operate with security checks before we disclose information to you.
Access rights
You have the right to access personal data we hold about you.
To obtain a copy of that data, please write to:
The VAT Clearing House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire
SN5 6QR
England
Alternatively, send an email to personaldata@vatgateway.com
We are entitled to charge a reasonable fee for this service.